Monday, November 19, 2007

Holiday Shopping Paves the Way for Mpayy

Mpayy headquarters remains very focused on putting the finishing touches on the application and web and mobile sites for launch in late January. So, we will sit through the period in which traditional retailers generate up to 80% of their annual sales - the timeframe between Thanksgiving and New Year's. Today we review holiday spending predictions and a new retailer effort that is ahead of the curve.

Predictions for Holiday Spending

Internet Retailer just reviewed a recent Forrester Research article entitled “Outlook for U.S. Online Retail: Holiday 2007.”

In it, Forrester's predicts that ONLINE spending will grow $6 billion to $33 billion this holiday season. IR goes on to cite Burst Media arguing that more than half (50.7%) of consumers will do some holiday shopping online, up from the mid-30%'s last year.

The Internet Retailer closes with some interesting customer sentiments that pave the way for Mpayy.

— 70.7% of online shoppers cite credit card security as the biggest impediment to buying online. Other concerns are the privacy of personal information online, cited by 60.8%; shipping costs

Mpayy will be PCI Compliant and utilize 128-bit TDES encryption technology to protect customer data vs. the retailers doing it themselves.

Mobile Touchpoints

Both the Internet Retailer and the Wall Street Journal point to concerns about the economy, housing market and gas prices as influences that will constrain consumer spending this holiday season. In order to combat those factors, the Wall Street Journal (subscription required) notes several high-flying retailers are taking specific steps:

"Shoppers who sign up with Nordstrom or Wal-Mart, for example, will receive text messages with information on discounted merchandise and special sales. Best Buy is offering gift suggestions on its mobile Web site. J.C. Penney is going further, offering to make wake-up calls to early-bird shoppers eager to get a head start on Black Friday, the traditional kickoff to the frenzied holiday retail season. (This year, many J.C. Penney stores will open at 4 a.m. on the day after Thanksgiving.)"

These retailers are looking to open up the mobile marketing channel. Currently, most efforts are just informative, or include a coupon system that can be redeemed for discounts in the store. However, little to no mobile action is, well... actionable. Mpayy will drive mobile commerce through actionable text messaging. We look forward to rolling out pilots with close friends of the company at Interactive Mediums.

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